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Tasks #12422

POSibolt App - Payment number exist issue

Added by Rijas P about 1 year ago. Updated 8 months ago.

Status:
Closed
Priority:
Urgent
Assignee:
Rijas P
Start date:
11/21/2023
Due date:
% Done:

0%

Estimated time:

Description

Dear Ijas,

As we discussed, We are getting the payment number exist error while entering payment on App. We already informed all users to download setting before each payment and still some times getting this error due to same time 2 users entering the payment. We request you to bring some option to avoid this error:

Suggestions:

1. Automatically sync the sequence number and take the next sequence if Same user making payment from other device.

2. If the payment number already exist system should take next sequence number.

Files

20231121-101748-507.png (214 KB) 20231121-101748-507.png Rijas P, 11/21/2023 11:47 AM
20231121-101934-032.png (145 KB) 20231121-101934-032.png Rijas P, 11/21/2023 11:49 AM
20231127-122429-709.png (69.5 KB) 20231127-122429-709.png Rijas P, 11/27/2023 01:54 PM

History

#1

Updated by Rijas P about 1 year ago

Dear Ijas,

Please see the total payments which we manually changed the payment number in November due to the payment number already existing.. Request you to resolve this case ASAP.

#2

Updated by Ijas Ahammed about 1 year ago

  • Status changed from New to Resolved
  • Assignee changed from Ijas Ahammed to Rijas P

Dear Rijas, you should provide different terminals for each app. The Van sales app is mainly focused on offline working. So we can't set the same app profile for all salesmen. Please provide separate profiles to users.

#3

Updated by Rijas P about 1 year ago

  • Assignee changed from Rijas P to Mohamed Suhail

Dear Suhail,

We need these updates in the app. Could you kindly look into if there is a solution to resolve the duplicate payment number problem in the app?

We are using Single user for a department for below reasons:

1. We can check the each Dept payment easily from Payment history by using collected by "Showroom" or "Retail"

2. We need a same series of Document for a department.

#4

Updated by Mohamed Suhail about 1 year ago

  • Assignee changed from Mohamed Suhail to Rijas P

Rijas P wrote:

Dear Suhail,

We need these updates in the app. Could you kindly look into if there is a solution to resolve the duplicate payment number problem in the app?

We are using Single user for a department for below reasons:

1. We can check the each Dept payment easily from Payment history by using collected by "Showroom" or "Retail"

2. We need a same series of Document for a department.

This is only feasible when we implement a fully online application for payment collection.

#5

Updated by Rijas P about 1 year ago

  • Status changed from Resolved to Closed

Hope you will consider this

#6

Updated by SHAIJAL EDAVANA 8 months ago

  • Tracker changed from Bug to Tasks
  • Project changed from Euro Novelties to Temp Projects
  • Category deleted (Others)

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