Project

General

Profile

Tasks #12347

Sales Order Qty exceeds the Stock Qty even Disabled selling non stock

Added by Rijas P about 2 years ago. Updated over 1 year ago.

Status:
Closed
Priority:
Immediate
Assignee:
Rijas P
Start date:
11/15/2023
Due date:
% Done:

0%

Estimated time:

Description

Dear Ijas,

We already disabled the selling Non stock product on Order level. Please see the below item Stock Qty is showing 29Pcs, and total reserved Qty is 39Pcs. Please check and update us what happened on this case.

PS: We are creating orders from mini server and central server.

Files

20231115-095244-757.png (134 KB) 20231115-095244-757.png Rijas P, 11/15/2023 11:22 AM
20231115-095336-648.png (115 KB) 20231115-095336-648.png Rijas P, 11/15/2023 11:23 AM

History

#1

Updated by MUZAMMIL S about 2 years ago

  • Assignee changed from Ijas Ahammed to Muhammed Bhahadhusha

please check.

#2

Updated by Rijas P about 2 years ago

Muhammed Bhahadhusha  - Please update us..

#3

Updated by Muhammed Bhahadhusha about 2 years ago

  • Assignee changed from Muhammed Bhahadhusha to Ijas Ahammed

Tested in 70 and euro test.
checked by Disable Selling Non Stock Product- order level, and Consider Order Taken As Sold- enable
no issues found, working fine in 70 and eurotest

#4

Updated by Ijas Ahammed about 2 years ago

  • Status changed from New to Resolved
  • Assignee changed from Ijas Ahammed to Rijas P

Dear Rijas, no issue with the testing server. It might happened because of the sync issue. Please close the ticket if not happened again.

#5

Updated by Rijas P about 2 years ago

Dear Ijas,

If it's sync issue, please do the needful to resolve the delay in sync. Because if a mini server user presents some items to customers that appear on the mini server and the items are not in actual stock, the customer may cancel the entire order., it will affect our business.

We hope this does not happen again.

#6

Updated by Rijas P about 2 years ago

  • Status changed from Resolved to Closed
#7

Updated by SHAIJAL EDAVANA over 1 year ago

  • Tracker changed from Bug to Tasks
  • Project changed from Euro Novelties to Temp Projects
  • Category deleted (Others)

Also available in: Atom PDF