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Tasks #12114

Unable to void invoice due to payment reconciled

Added by Rijas P about 2 years ago. Updated over 1 year ago.

Status:
Closed
Priority:
Immediate
Assignee:
Rijas P
Start date:
10/26/2023
Due date:
% Done:

0%

Estimated time:
Spent time:
0.50 h

Description

Dear Ijaz,

We need to void this invoice due to Tax provided was wrong. But getting the attached error. Please assist us to void this invoice immediately because we are on VAT filing process.

Files

WhatsApp Image 2023-10-26 at 11.45.12 AM.jpeg (72.6 KB) WhatsApp Image 2023-10-26 at 11.45.12 AM.jpeg Rijas P, 10/26/2023 01:19 PM

History

#1

Updated by Ijas Ahammed about 2 years ago

  • Status changed from New to Resolved
  • Assignee changed from Ijas Ahammed to Rijas P

Already completed the reconciliation with the invoice payment. Please void the reconciliation and try the same.

#2

Updated by Mohamed Suhail about 2 years ago

Ijas Ahammed wrote:

Already completed the reconciliation with the invoice payment. Please void the reconciliation and try the same.

euro=# select c_payment_id,c_order_id,c_invoice_id from c_payment where c_invoice_id=1067524;
c_payment_id | c_order_id | c_invoice_id
--------------+------------+--------------
1074321 | 1072160 | 1067524
(1 row)

euro=# update c_payment set c_order_id=NULL,c_invoice_id=NULL where c_payment_id=1074321;
UPDATE 1

Rijas P please try invoice void now

#3

Updated by Rijas P about 2 years ago

  • Status changed from Resolved to Closed

Done, thanks.

#4

Updated by SHAIJAL EDAVANA over 1 year ago

  • Tracker changed from Bug to Tasks
  • Project changed from Euro Novelties to Temp Projects
  • Category deleted (Others)

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